Ask the desk

Contact

Write to the bench

Advena Med is a protocol bench in Wien, not a clinic and not a pharmacy. We read messages about the sheets. We do not adjust your dose.

What belongs in the mailbox

Send a factual error, a label that moved since the last review, a broken link, or a question about how a lock was plotted. If you are right, we fix the sheet and note the change. Those are the only messages this bench exists to answer.

What does not belong here

We cannot choose a medicine for you, change a milligram, read a symptom, or act as a second opinion. There is no examination on the other end of the mail. For your own treatment, use the prescriber or pharmacist who can see you. In an emergency, use the local emergency number, not a website.

How to reach us

By email

[email protected]
Corrections and label updates go first.

By post

Advena Drug Reference Desk
Praterstraße 62
1020 Wien, Austria

By phone

+43 1 512 47 80
Editorial office hours, weekdays. Not a medical helpline.

A note on privacy

We keep correspondence only as long as it takes to deal with it, and we never add you to a mailing list you did not ask for. See the privacy policy for the detail.